Unisa Complaint to Compliment
| SUPPLIER | Unisa | INDUSTRY | Education | ||
|---|---|---|---|---|---|
| BRANCH/AREA | Gauteng | COUNTRY | South Africa | ||
| TIME / DATE | 11:13 Fri 5 Feb | PERSON RESPONSIBLE | UNISA | ||
| CUSTOMER | kcraye | View all reports by user |
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| PROBLEM | Feedback / Response | ||||
| HEADLINE | No feedback on registration | ||||
| THE INCIDENT Fri 5 Feb 
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I registered for a BA Honours in Psychology code 04332 on 3 Feb. I cancelled my 2 previous modules for IOP201 and IOP202. None of this is reflecting on the MyUnisa Website. I have no idea if Unisa got my faxed registration forms, as the call centre agents haven't got a clue. They say there is a backlog and therefore it will take a while to process. Not sure why this would take so long seeing that I have been with Unisa for 4 years now. Everytime I call the Call Centre I get a completely different reply as to when I will be registered and why. I just want some feedback! You pay good money for the runaround everytime you register. PLEASE could someone tell me if they got my registration forms and why they have not cancelled my modules for IOP?????????????????
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| SUPPLIER RESPONSE Time: 11:37:29 Mon 8 Feb 10 |
Hello kcraye, |
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| CUSTOMER'S FEEDBACK Time: 08:03 Wed 10 Feb 10 |
Not Impressed: STill no feedback, not registered for BA Hons. My IOP subjects are STILL not cancelled. So not even Hellopeter gets things moving, shocking. | ||||